100% satisfaction We have confidence that you'll be happy with your order--but if for any reason you wish to return it, you can be assured that we stand behind everything we stock. If for any reason you are not satisfied with your order, you may return it for a full refund. We value your business and wish to make ordering from us as easy and enjoyable as possible.

We offer a 30-day unconditional money back guarantee on retail orders for most stock items. There are a few exceptions, which still carry an unconditional 14-day return policy. Items which are custom made to order (such as Artificial Bonsai trees), and items in our Asian Bedding categories (bedspreads, duvet covers, pillows and blankets), are made especially for you at the time of order. These items cannot be returned due to their custom-made nature.